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ABOUT VERSATILE INSURANCE AGENCY

Versatile Insurance Agency is a leading composite insurance agency;underwriting for both life and general Insurance cover, with the headquarters located at KEMU Hub, 4th Floor, Nairobi. And with nationwide network of Agents. We are established on the principles of integrity, honesty and personal services.

Versatile Insurance Agency provides products and services with high quality,protection, and value pricing, timely and accurate service, development of one-to-one relationships and a reputation of personalized customer services; with professionalism respect, efficiency and trustworthiness.

We implement a relentless perseverance to provide our clients with personal and superior insurance, security and risk management services.

OUR MISSION

Our mission is to provide the most reliable, professional and value added insurance advisory and consultancy services to achieve sustainable total customer satisfaction.


OUR STRATEGY

“ To achieve total customer satisfaction through provision of result oriented risk management and insurance advisory solutions.”


OUR PHILOSOPHY

“your trusted foresight”

OUR VALUES
  • To provide unmatched Insurance Services to our clients at all times.

  • To provide superior and reliable risk management solutions.
     
  • To guarantee security and safety of our customers assets.

  • To establish sustainable mutual business relationships with our clients.

  • To advise our clients on reliable and reputable Insurance Companies

  • To create genuine value addition to the services we offer.

  • To ensure constant growth in turnover and profitability.

OUR SERVICES

  • We evaluate your risk exposure and advice on how best to mitigate against any unforeseen risks through insurance and other risk mitigation measures.

  • We notify our clients on the expiry and renewal of their insurance covers/ contracts two months before the actual renewal dates.


  • We advice on the most reliable and competent insurance company to underwrite your insurable risks.

  • We undertake the preparation of your insurance quotations and advice on any limitations or weaknesses of covers offered or those to be offered by insurance companies,which can affect a claim on the event of loss.

  • We undertake Negotiation of premium payment plans, including arrangements of Insurance Premium Financing Facilities with Financial institutions/banks.

  • We also undertake documentation and follow-ups of claims settlements by Insurance Companies and to ensure claims are paid/settled within acceptable time limits and to the satisfaction of our client

  • We prepare Quarterly reports on our client’s insurance status for discussions and review in our joint meetings with our client.

  • We also update our clients on Insurance Industry developments again on a quarterly basis.


  • We prepare and always keep up to date records of our clients Insurance details for review any time the client may need the records, in simplified methods of insurance registers.

  • We negotiate and ensure third party liability insurance claims against our clients are promptly settled to avoid expensive and time consuming litigation procedures.

  • We prepare and always keep up to date records of our clients Insurance details for review any time the client may need the records, in simplified methods of insurance registers.

  • We negotiate and ensure third party liability insurance claims against our clients are promptly settled to avoid expensive and time consuming litigation procedures.

  • We initiate renewals meetings with our clients in order to ensure insurance policies are renewed on time to avoid lapse of cover and resultant risk.

  • We organize in-house insurance seminars to educate our clients on the intricate insurance procedures and insurance covers for better understanding.

  • We ensure any conflict of interest between our client and insurer is resolved amicably to maintain cordial and mutual business relations with all parties at all times.



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