Versatile Insurance Agency is a leading composite insurance agency;underwriting for both life and general Insurance cover, with the headquarters located at KEMU Hub, 4th Floor, Nairobi. And with nationwide network of Agents. We are established on the principles of integrity, honesty and personal services.
Versatile Insurance Agency provides products and services with high quality,protection, and value pricing, timely and accurate service, development of one-to-one relationships and a reputation of personalized customer services; with professionalism respect, efficiency and trustworthiness.
We implement a relentless perseverance to provide our clients with personal and superior insurance, security and risk management services.
Our mission is to provide the most reliable, professional and value added insurance advisory and consultancy services to achieve sustainable total customer satisfaction.
“ To achieve total customer satisfaction through provision of result oriented risk management and insurance advisory solutions.”
“your trusted foresight”
We also undertake documentation and follow-ups of claims settlements by Insurance Companies and to ensure claims are paid/settled within acceptable time limits and to the satisfaction of our client
We prepare Quarterly reports on our client’s insurance status for discussions and review in our joint meetings with our client.
We also update our clients on Insurance Industry developments again on a quarterly basis.
We initiate renewals meetings with our clients in order to ensure insurance policies are renewed on time to avoid lapse of cover and resultant risk.
We organize in-house insurance seminars to educate our clients on the intricate insurance procedures and insurance covers for better understanding.
We ensure any conflict of interest between our client and insurer is resolved amicably to maintain cordial and mutual business relations with all parties at all times.
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